Custom Query (196 matches)
Results (112 - 114 of 196)
Ticket | Resolution | Summary | Owner | Reporter |
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#259 | fixed | RT tickets opened with CCs do not send correspondence to those CCs | mitchb | |
Description |
We recently added a scrip in use by some of IS&T that adds people CC'd on initial ticket-creating mail as CCs on the ticket. The intent was to have future correspondence not drop them from the loop. Unfortunately, because our Correspondence template clobbers CCs and our Comment template clobbers Tos (same problem that thwarts new people filing hostname requests manually), those ticket CCs will never receive the correspondence. |
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#178 | invalid | RT scripts are broken | ezyang | |
Description |
/set status=FOO and similar commands from email don't appear to be working. The zephyr bot might also be dead. |
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#232 | invalid | Python's path (sys.path / PYTHON_PATH) doesn't really do something sensible | ezyang | |
Description |
See RT 1524793, in which a user was confused about a Python path with the wrong precedence: user paths should always be the most important. See also #10 |