Jan 12, 2010, 11:55:27 PM (14 years ago)
Merged in changes from trunk

--- Merging r1262 through r1413 into 'deploy/bin':
U    deploy/bin/django
   C deploy/bin/rails
   > Resolved by accepting working copy
--- Merging r1221 through r1413 into '.':
U    sql/bin/get-password
U    sql/bin/save-password
U    doc/tickets/rt.txt
U    doc/tickets/cnames.txt
U    bin/fix-php-ini
   C bin/scripts-rails
   > Resolved by accepting working copy
Skipped 'bin/for-each-server'
 U   bin
U    sbin/parallel-find.pl
U    sbin/commit-email.pl
U    sbin/commit-zephyr
Summary of conflicts:
  Tree conflicts: 2
  Skipped paths: 1

3 edited


  • branches/locker-dev/locker

  • branches/locker-dev/locker/doc/tickets/cnames.txt

    r1026 r1414  
    2323   reap it; they should do so quickly. If it belongs to an FSILG, e-mail
    2424   ht-$ILG-acl (ht-et-acl, ht-pika-acl, etc.) and ask nicely. If it belongs
    25    to an academic network, they're not getting the name back unless they can
    26    negotiate with the current owner of the name
     25   to an academic network, they're not getting even deleted names back unless
     26   they can negotiate with the current owner of the name.
    28282. Check that they're requesting a scripts.mit.edu path that they control
    3636   before proceeding.
     38   Confirm that they're signed up for scripts. http://locker.scripts.mit.edu/
     39   should give something that isn't the "Account unknown" page.
    38413. E-mail jweiss.
    3942   * Open the ticket in RT
    4043   * Click 'Comment' to the right of the body of the e-mail they sent
    4144   * CC: jweiss@mit.edu (Don't use "To:", there's a bug)
    42    * Write something nice. I typically use
     45   * Write something nice, preferably including the stella command line.
     46   I typically use
    4347   Subject: scripts CNAME request: foo.mit.edu
    45    At your convenience, please make foo.mit.edu an alias of scripts.mit.edu.
     49   At your convenience, please make foo.mit.edu an alias of scripts-vhosts.mit.edu.
     51   stella scripts-vhosts -a foo
    4652       (or)
    4753   At your convenience, please move the alias foo.mit.edu from bar.mit.edu to
    48      scripts.mit.edu.
     54     scripts-vhosts.mit.edu.
     56   stella bar -d foo
     57   stella scripts-vhosts -a foo
    4958       (or)
    5059   At your convenience, please rename the current host foo.mit.edu to
    51      foo-old.mit.edu and make foo.mit.edu an alias of scripts.mit.edu.
     60   foo-old.mit.edu and mark it as deleted, and make foo.mit.edu an
     61   alias of scripts-vhosts.mit.edu.
     63   stella foo -S 3 -R foo-old
     64   stella scripts-vhosts -a foo
    5265       (or)
    5366   If the request below is sufficient authorization, please remove....
    5568   * Set Status => Waiting and Blocking On => Moira
    57    Occasionally jweiss is on vacation; check /mit/ops/Pager.Schedule for
    58    "!jweiss" entries. It's worth asking him ahead of time if he's around. If
     70   Occasionally jweiss is on vacation; generally he sets an auto-responder,
     71   so you can just try emailing him and hoping, or ask him if he's around. If
    5972   not, see if zacheiss or cfox or computing-help will handle the requests.
    6073   (zacheiss has been willing to do them in the past.)
    7285   or RewriteRules if they're having trouble.
    74 --geofft, last updated 2008-08-02
     87--geofft with minor edits by adehnert, last updated 2009-12-01
  • branches/locker-dev/locker/doc/tickets/rt.txt

    r1026 r1414  
    1010yourself of own updates" is on. You can also set the "Default Working Queue"
    1111to Scripts, and give yourself a signature referring to scripts@mit.edu.
    12 Another useful option here is to set a password, so you don't need certs to
    13 log in (and so you can use the zephyrbot).
    15 The zephyrbot (currently down) will take commands to -c scripts -i [ticket
    16 number] of the form /set status=resolved or /set owner=geofft.
     13Another useful option here is to set an RT passwordfor your account, so you
     14don't need certs to log in (though it sometimes will keep asking you for
     15your password on each page load if you don't have certs) and so you can use
     16the zephyrbot).  The zephyrbot will take commands to
     17-c scripts -i [ticket number] of the form /set status=resolved or
     18/set owner=geofft.  You need to drop a file in
     19/mit/geofft/web_scripts/rt/rt-passwords by your username with the format:
     21"username" "yourawesomepassword"
     23And then ask geofft (zwrite geofft) to restart the RT bot.
     25Note that in the event that Geoff's account is compromised, it is possible
     26for an attacker to use this password do manipulate tickets in *any*
     27queue you have bits on, not just the Scripts one.
     29The RT bot will post ticket notifications as -c scripts -i nnn.  If you are
     30responding to a ticket, it is conventional to post "lock" to the appropriate
     31instance, so others know not to pre-empt you.  You should post "unlock" once
     32you are done handling the ticket.
    1834You can also place these commands on a line by themselves inside e-mail; they
    1935will be acted upon and removed before the e-mail gets sent back out.
    21 Don't use the To field, it doesn't work. If you want to send the ticket somewhere else, use CC.
     37If you're adding a *comment* (such as when you're forwarding a cname request
     38on to IS&T), don't use the 'To:' field, because it'll be clobbered by our
     39RT scrips and the mail won't actually go to the destination you added.
     40Instead, you should use the 'Cc:' field.  Similarly, if you're adding
     41*correspondence*, the 'Cc:' field will be clobbered and you need to use
     42the 'To:' field.
    2344Don't CC other RT queues, it doesn't work. If you really need to, use your
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