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Ticket Owner Reporter Resolution Summary
#31 geofft price fixed enable RT ticket-closing by email
Description

It'd be awesome if we could set the status and owner of a ticket in the reply email. Geoff is working on this, and has some scrips that do part of the job.

#35 presbrey andersk fixed sql web interface should make the lockername+ prefix more obvious
Description

(Imported from help.mit.edu #545970.)

andersk:

The SQL web interface should make it clear that it's going to prepend lockername+ to the database name. An easy solution would be

new database: andersk+[text box ] [add]

geofft:

I've added your suggestion to the live version in the locker (/mit/sql/web_scripts/main/tpl/main.php).

Joe, could you check this in to SVN? I don't seem to have access to the repository.

andersk:

This change has apparently gotten reverted, and users continue to be confused by it (such as stjerne who thought his database name was amanger, and me who keeps creating databases like hmmt+hmmt+database). Can this change be reapplied?

andersk:

What is the status of this sql.mit.edu UI bug? It was fixed and then reverted.

#39 broder duplicate Testing ticket creation zephyr notification
Description

Blah, blah, blah

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