- Timestamp:
- Dec 6, 2009, 4:36:11 PM (15 years ago)
- File:
-
- 1 edited
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trunk/locker/doc/tickets/rt.txt
r1366 r1367 21 21 And then ask geofft (zwrite geofft) to restart the RT bot. 22 22 23 The RT bot will post ticket notifications as -c scripts -i nnn. If you are 24 responding to a ticket, it is conventional to post "lock" to the appropriate 25 instance, so others know not to pre-empt you. You should post "unlock" once 26 you are done handling the ticket. 27 23 28 You can also place these commands on a line by themselves inside e-mail; they 24 29 will be acted upon and removed before the e-mail gets sent back out.
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