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+[[!meta title="What level of support does scripts.mit.edu provide?"]]
+scripts.mit.edu is run by volunteers from
+[SIPB](http://sipb.mit.edu/), MIT’s student computing group. It is
+neither run nor supported by IS&T. We provide best-effort support
+via email at scripts@mit.edu, but we can’t guarantee that we will
+be able to help with your problem or that we will have any
+particular response time, even for urgent requests. Please keep
+this in mind before using scripts.mit.edu for a mission-critical
+application.
+
+scripts.mit.edu uses multiple servers for load-balancing and
+reliability, and has historically maintained very high uptime.
+However, we can make no guarantees about future uptime, and there
+are many Athena services outside our control whose outages can
+impact scripts.mit.edu sites.
+
+
+