--- /dev/null
+[[!meta title="Why isn't the 'add' command working?"]]
+There are two cases where you can run into this problem: either on
+Athena, while signing up, or on scripts.mit.edu itself.
+
+#### The command “add scripts” gives an error
+
+The **add** command is a standard Athena command to manage lockers.
+If you’re having trouble getting **add scripts** to work, check the
+following:
+
+- Make sure you’re on a standard Athena Linux or Athena Solaris
+ computer connected to the network, either a workstation (e.g., in
+ the clusters), or a dialup such as
+ [athena.dialup.mit.edu](http://athena.dialup.mit.edu).
+- If the prompt does not start with **athena%** or **athena$**,
+ try opening a new terminal with the “Prompt” button, or try a
+ different workstation.
+- If you get the error “add: Command not found,” you’re probably
+ missing the login settings files (“dotfiles”), which set up the add
+ command. Try the following:
+- If you’re on a cluster machine (not a dialup), log out, click
+ “Login Options”, select “Ignore customizations”, and then log in.
+ This should attempt to avoid customized dotfiles.
+- If this still doesn’t work, you’re probably missing your
+ dotfiles entirely. Check that the files .login and .cshrc are
+ present in your home directory. (These are hidden files, so you
+ will have to use **ls -a** to list them.) If they aren’t there,
+ copy them (as well as any other missing dotfiles) with the command
+ cp /usr/prototype_user/.* ~
+
+ Then log out and back in.
+
+If you’ve determined you’re missing your dotfiles and you’re having
+trouble restoring them, you can ask
+[IS&T](http://web.mit.edu/consult/www/) for help.
+
+#### Adding a locker from a script doesn’t work
+
+scripts.mit.edu doesn’t support the add command, because it’s
+difficult to make it work correctly outside of the shell. As a
+replacement, however, the /mit directory is *automounted*, so using
+a file in /mit/*lockername* implicitly attaches the locker. This
+way, you can run software in lockers by giving its full path, e.g.
+/mit/moira/bin/blanche for the blanche client.
+
+(The full path of locker software is generally
+/mit/*locker*/bin/*program* or
+/mit/*locker*/arch/@sys/bin/*program*. If you’re having trouble,
+add the locker on Athena and run **type *program*** or
+**which *program***.
+
+
+