Import from TextPattern

diff --git a/faq/74.mdwn b/faq/74.mdwn
new file mode 100644 (file)
index 0000000..1cfa4b5
--- /dev/null
+++ b/faq/74.mdwn
@@ -0,0 +1,40 @@
+[[!meta title="Outage information - Saturday, Jan. 5, 2008"]]
+Last updated: Jan. 5, 4:40 PM
+
+Between the hours of 10 PM to 3 AM this Saturday night, the scripts
+servers will be moved to a new UPS and network connection. This
+should not cause a noticeable disruption in the web scripts or mail
+scripts service. There may be a brief disruption of the SQL service
+as it is moved. (If you see a website that reports that it cannot
+connect to the database, try reloading the page in a few seconds.)
+All services run on redundant servers for reliability, so it is
+expected that we will be able to avoid interrupting the services
+while we complete the move. However, in the event of an unforeseen
+failure, there may be a longer outage (15 minutes or more) for the
+duration of the move.
+
+Updates to service status will be posted on IS&T’s
+[3down website](http://3down.mit.edu/). Messages will also be sent
+to zephyr instance “consult”. (To subscribe to this instance, type
+**zctl sub message consult \\\*** on Athena. You may need to run
+**zwgc -ttymode** first, if you are logged in remotely.)
+
+The scripts.mit.edu services have been designed with reliability in
+mind, and we are taking extra technical measures to reduce and
+hopefully eliminate downtime related to Saturday night’s move.
+However, we are not in a position to make service guarantees, and
+scripts should not be used to run critical applications that cannot
+tolerate downtime. (Recall that every Sunday morning at 6 am, there
+is a 10-minute outage for sites from the athena.mit.edu AFS cell
+when the AFS servers restart.)
+
+Service announcements are sent in advance to the
+[scripts-announce](http://mailman.mit.edu/mailman/listinfo/scripts-announce)
+mailing list, a low-traffic Mailman list open to the public. (The
+list receives less than one message per month on average.)
+
+— The SIPB scripts.mit.edu team  
+[scripts@mit.edu](mailto:scripts@mit.edu)
+
+
+